Terms

Last updated 22/02/2024

If you continue to browse and use this website or if you use our services, you agree and accept the following terms and conditions of use.

For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Swesk and “You” and “Your” refers to you, the client or person using our website.

Acceptance

If you choose to use our website or services then we will consider that use as your agreement and acceptance.

Limitation of liability

You agree and accept that Swesk is not legally responsible for any loss or damage you might suffer related to your use of this website, whether from errors or from omissions in our information or any services we may offer.

This includes your use or reliance on any third party content, links, comments or advertisements.

Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any services or information available through this website meet your requirements.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Support

Support is available Monday to Friday 9am to 5pm, excluding weekends and public holidays (regular human hours). Support outside these hours will incur a service fee of $220 per hour.

To ensure all support requests are responded to faster then the Millenium Falcon on the Kessel Run, support requests will only be accepted by email.

Billing

You agree to month to month billing for our services unless otherwise stated or otherwise agreed in writing.

The month to month billing is for our services in arrears (for the previous month) and is automatically renewed each month.

Monthly services are established as part thereof, signifying the beginning of a new month denotes commitment till the end of that monthly period.

Suspension and termination

Swesk may suspend or terminate a service if you have become insolvent, bankrupt or you have unpaid invoices.

Swesk may also decide at its sole discretion to terminate a service by giving you seven (7) days written notice.

If a service is terminated for any reason, Swesk will provide you access to transfer the service.

If you do not transfer the service within seven (7) days or if you have confirmed you longer want to keep the service, the service and all data and backups will be deleted without further notice.

Refunds

We do not offer refunds.

Cancellation

You can request cancellation of our services for any reason by email. You agree to pay any outstanding invoices upon cancellation.

Data management

It is your responsibility to maintain regular offsite backups of your data.

You will not hold Swesk liable for incomplete, out of date or corrupt data recovered from backups.

For web hosting services, Swesk makes every reasonable effort to backup your data on a regular basis for the sole purpose of disaster recovery.

Swesk is under no obligation to maintain a backup of your data following the suspension or cancellation of your services.

Swesk holds no responsibility for any issues which arise during the use of third party services.

Governing law

You agree to abide by all local, state and federal laws pursuant to the services provided by Swesk.

You agree that these and all Swesk terms, policies and agreements are governed by the laws of Victoria, Australia, and agree to the exclusive jurisdiction of the courts of that state.

Changes

We may amend our terms and conditions of use at any time. Please check these terms prior to using our website or services to ensure you are aware of any changes.