Terms

• Acceptance

  If you use any of services provided by us, then we will consider that use as your agreement and acceptance of our terms.

• Support

  Support is available Monday to Friday 9am to 5pm, excluding weekends and public holidays. 

• Billing

  You agree to pay all invoices for our services by the due date.

• Refunds

  We do not provide refunds for any service provided to you.

• Limitation of liability

  You agree and accept that we are not responsible for any loss or damage, you might suffer related to information, advice or the services we provide you.

  It shall be your own responsibility to ensure that any services we provide meet your requirements.

• Suspension

  We may suspend your services, if you have become insolvent, bankrupt or you have unpaid invoices.

• Cancellation

  You can cancel your services by giving us 30 days written notice.

  We may cancel your services,  if you have become insolvent, bankrupt or you have unpaid invoices.

  We may also decide at our sole discretion to cancel your services, by giving you 30 days written notice.

  If your services are cancelled, and you have no unpaid invoices, we will provide you access to transfer your domain name and website.

  You are responsible to transfer your domain name and website within the 30 days notice period.

• Data management

  It is your responsibility to maintain regular backups of your data.

  You will not hold us liable for incomplete, out of date or corrupt data recovered from backups.

  For websites, we make every reasonable effort to backup your data on a regular basis for the sole purpose of disaster recovery.

  We are under no obligation to maintain a backup of your data for a cancelled service.

• Governing law

  You agree to abide by all local, state and federal laws pursuant for the services provided by us.

  You agree that these terms and  our services are governed by the laws in the state of Victoria, and agree to the exclusive jurisdiction of the courts of that state in Australia.

• Changes

  We may amend our terms at anytime – we provide a link to our terms on every invoice for you to review.